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Ordering Information
A. Order by Internet If you have questions or concerns, you may contact us Toll Free in the U.S. at 1-800-641-4310, between the hours of Monday through Friday from 7:00 a.m. to 6:30 p.m., Central Standard Time. This is a secured web site capable of accepting and protecting credit cards, GPH account numbers, and other personal information. See statement of Security under Privacy Policy for more information. B. Price Structure You will notice in our pricing structure that we offer many items which are quantity priced. These must be ordered in the multiples stated. Examples: 25 for $2.50, 50 for $4.50, 100 for $7.95. Also, we offer items per package and per pad. The descriptive information will state how many pieces per package or pad, but you should order the number of packages or pads you need, not the number of pieces within the package or pad. C. Charge It For your convenience, we accept 4 forms of payment when ordering online: VISA, MasterCard, Discover, and GPH charge. To open a GPH charge account, write to us at Gospel Publishing House, 1445 N. Boonville Avenue, Springfield, MO 65802-1894, or call us Toll Free in the U.S. at 1-800-641-4310. Charges on these accounts are due in full within 30 days from the billing date and are subject to a late payment fee when delinquent. When placing charge orders or making payments, always give your GPH account number. We reserve the right to refuse credit. D. Shipping Information For shipping rate options and other shipping information, click here.
E. Return Procedures You may return merchandise within 30 days of the billing date on your invoice except as noted below. To enable us to process your return as quickly as possible, please follow these instructions:
Wrap the merchandise securely (not newsprint). Use original carton if possible.
Write a letter indicating your reason for returning the product.
Enclose your letter and a copy of the invoice with the package.
For your own protection, insure the merchandise, since refunds will not be made on items that are damaged or lost in the process of being returned.
Recordings, cassettes, videos, custom items, special order items, and items advertised as non-refundable cannot be returned unless they are defective.
Opened software cannot be returned.
A 15% or 20% restocking fee may apply to audiovisual equipment and classroom equipment. F. Buy A Lot - Save A Lot The following quantity discounts are offered on books and music published by Gospel Publishing House (items with item number prefix 02 and 05 only). This offer applies only to items not already listed with quantity discounts. Quantity discount does not apply to program materials such as Missionettes, Royal Rangers, etc.
10 to 24 copies of one title 10% 25-49 copies of one title 15% 50 or more copies of one title 20%
We also offer a quantity discount on books and music we sell from other publishers. This includes item numbers with the prefix 03 and 04 which are not already listed with a quantity discount.
10 or more copies of one title 10% G. About Those Prices The prices and discounts in this web site supersede all previous web site listings, are not guaranteed, and are subject to change without notice. H. Questions? If you have questions about your order, or if you need product information, please write, call, or email Gospel Publishing House. Collect calls cannot be accepted. Gospel Publishing House
1445 N. Boonville Avenue
Springfield, Missouri 65802-1894
Toll Free in the U.S. 1-800-641-4310
(7:00 a.m.-6:30 p.m. CST)
Cust_Srv_Reps@ag.org
We regret we cannot intercept in-process orders. Should you wish to change or cancel an order, please follow the Return Procedures mentioned herein. I. Sales Tax State sales tax will be added where applicable. J. 100% Guarantee We guarantee your satisfaction with every item we sell. If for any reason you are dissatisfied with a purchase, adjustment will be made promptly. Please see Return Procedures mentioned herein. K. Shopping Cart Problems For you to use gospelpublishing.com your browser must be set to accept cookies. If cookies are not allowed, the store cannot maintain your shopping cart and will be unable to identify you from page to page and through the checkout process. Click here for more information.
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